The past few days has seen unprecedented weather across the country causing atrocious road conditions, which has severely impacted our ability to deliver fuel. We would like to apologise to anyone still waiting for a fuel delivery, we have asked staff and drivers to work throughout the weekend manning the phones and where possible to provide emergency fuel.
Whilst most areas have seen a thaw, some outlying areas of the south west and south wales are still affected by snow, therefore hampering our deliveries in these areas. We are doing everything possible to ensure oil deliveries get to customers, including working with local authorities to confirm when the roads will be accessible.
We anticipate that deliveries will be made over the next few days to most customers, our priority remains providing fuel to the most vulnerable and those with little or no oil. To help us continue to prioritise, we would urge customers to check the level of fuel by dipping your tank, since you may have more fuel than anticipated.
We would like to apologise for any inconvenience caused, please rest assured that we are doing all we can and are committed to providing you with fuel as quickly as possible.
If you have an emergency requirement please call 01454 333020, we will endeavour to arrange an urgent delivery.