Last week saw unprecedented conditions; driving winds and snow caused havoc on the roads which made many impassable. Despite a Red weather warning in place our team of drivers worked tirelessly to get oil to those most in need, whilst all office staff manned the phones all weekend.
We like to share some of the amazing comments we received on our Facebook page and say a thank to all our customers for their understanding, and patience whilst we catch up on deliveries.
“Thank you very much to Silvey oils, they went out of their way to get my oil to me. They had a backlog of deliveries due to the weather, I was told they couldn’t deliver on the day promised, but after explaining my position delivered today as promised. Ross was outstanding and so helpful. Thanks again Silvey Oils.”
“I would like to express my thanks and gratitude to the Silvey staff who assisted with delivering fuel oil to our client on a Saturday evening 3rd March [yes the SNOW weekend!!]. We operate a care home for vulnerable disabled residents, so you can imagine the urgency regarding getting fuel to heat the home. Silvey was the only service in the South Wales area who were available out of hours. Da iawn a Diolch yn fawr Silvey Oils - Well done & Many thanks Silvey Oils team.”
“To Silvey Oil, thank you so much for sending out one of your boys to deliver 60 litres of oil to me I am so grateful to you as I was right out of oil, you have gone way beyond to help me, I am forever thankful to you, I am nearly 81 years old how lovely is that for a company to do god bless you”